This policy explains what information Riseform Consulting LLC collects, how it is used, and the choices available to you. It applies to riseformconsulting.com, to go.riseformconsulting.com and any landing pages hosted there, and to the email and scheduling tools linked from those pages.
Riseform Consulting LLC is a Massachusetts limited liability company. In this policy, "we" and "us" refer to Riseform Consulting LLC, and "you" refers to a visitor to our sites or a person who contacts us.
Information You Give Us
We collect information you enter into a form, send by email, or provide during a call or engagement. This includes:
- Name, business name, email address, phone number, and website
- Information about your business that you share in an inquiry form, a discovery call, or an assessment
- Scheduling details when you book a call through our calendar link
- Billing and payment information submitted through our payment processor
We do not receive or store full payment card numbers. Card details go directly to our payment processor and are handled under their security standards.
Information Collected Automatically
When you visit our sites, our website platform and customer relationship management system record technical information such as IP address, browser type, device type, referring page, pages viewed, and the date and time of the visit. Forms and links may carry tracking parameters that tell us which page or campaign a submission came from.
Email messages we send may record whether a message was opened and whether a link in it was clicked.
How We Use Your Information
We use the information described above to:
- Respond to inquiries and schedule conversations
- Prepare proposals and deliver consulting engagements
- Send invoices and process payments
- Send email you have asked to receive, including resources, updates, and offers
- Maintain business records and meet tax and accounting obligations
- Understand which pages and campaigns bring people to our sites
We do not sell your personal information, and we do not rent or trade it.
Email Communications
If you join our email list or submit a form, you may receive email from us about our work, resources, and services. Every marketing email includes an unsubscribe link. You can also reply to any message or write to [email protected] and ask to be removed. We will still send email needed to respond to a direct inquiry or to administer an active engagement.
How Long We Keep Information
We keep contact and business information for as long as you remain a client, a prospective client, or an email subscriber, and for a reasonable period afterward for our business records. Financial and tax records are retained for the period required by law, currently seven years. You can ask us to delete your information at any time using the contact details below.
Security
We use commercially reasonable administrative and technical safeguards to protect the information we hold, including access controls, account authentication, and encrypted transmission on our sites and platforms. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may ask us to:
- Tell you what personal information we hold about you
- Correct information that is inaccurate
- Delete your information, subject to records we are required to keep
- Stop sending you marketing email
Send requests to [email protected]. We will respond within 30 days. We may need to confirm your identity before acting on a request. Residents of states and countries with specific privacy laws, including California and the European Economic Area, may have additional rights, and we honor those requests through the same address.
Children
Our sites and services are intended for business owners and organizational leaders. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with information, write to us and we will delete it.
Links to Other Sites
Our sites may link to other websites, including client sites, scheduling tools, and payment pages. This policy does not cover those sites, and we encourage you to read the privacy policy of any site you visit.
Changes to This Policy
We may update this policy as our services and tools change. The effective date at the top of the page shows when it was last revised. Material changes will be posted here before they take effect.